Returns & Exchanges

At Whif, we want you to be completely enamored with your new scent, which is why we offer a 30-day satisfaction guarantee on all our fragrances and beauty essentials. If a product isn't the perfect match for your chemistry, we are happy to facilitate a hassle-free return or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Parcel

Carefully pack your items in their original packaging, ensuring the bottles are secure, and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

4

Receive Your Refund

Once our warehouse inspects the return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing